Is Flood Restoration Covered Under Insurance?

We are approved providers by all the larger insurance companies, please read on for the answer to that question.

With well over 25 years of experience in the water and flood damage industry we have dealt withal of the major insurers in South East Queensland for both home and business insurance cover on our customer’s behalf.

In that time, one of the most shared questions we receive concerning flood damage insurance is “Am I covered under insurance?” In our encounters, we find that most people are covered under some form of insurance policy, even in the cases where property owners think they might not be.

With time being of the essence in home or office flooding, an immediate response is crucial to minimise the overall level of damages. Just like other industries, this one is no different in that insurance inspectors can take weeks for an initial visit so because of this, we can provide same day call outs and can offer assistance with your insurance claim/s to get a pre-approval to start on the first task of removing the water followed by cleaning and drying processes. This is a major step in helping to get your property back to normal with a much faster timetable.

We completely understand that you may be nervous about the situation, and likely to be worrying whether you are covered or not and also because a flooding incident was your fault. But you can relax in the knowledge that in most cases we find that any form of flooding is covered, even in accidental situations such as something like an overflowing bath or washing machine.

We understand the whole claims process, and therefore we know what documentary support the insurance companies require. We will also assist by providing reports to other relevant individuals or organisations including landlords (for rental premises), body corporates (for strata titled premises), mortgage holders, property managers, real estate agents and insurance brokers and any other relevant third parties. We’re here to cut through red tape that appears in many instances and help reduce the stress in an already challenging period for you.

During our time in the flood water damage industry Water Damage Services Brisbane have dealt with many insurance claims and can provide you with the experience of our knowledge and give you valuable assistance when submitting your claim. Being an impartial company, our only concerns are to you and your property, and doing all we can as quickly as we can to return it back to ‘pre-water damage’ condition.

An important factor in our assistance with flood damage insurance claims is that we can carry out most of the communications with inspectors/assessors and correspond on your behalf while also acting as an intermediary between tenants, real estate agents and insurance companies.

We are well aware that insurance claims can take time and we will be there with you to keep on top of it all.

Call 07 3523 5848 now for help with your claim